KLICKfix products are sold in bicycle stores. Find your closest KLICKfix dealer through the ASISTA homepage. Your dealer can order all KLICKfix products from our general distributor.

Additionally, there numerous of Online shops selling our products. We recommend some online-shops for the whole KLICKfix range, including spare parts, on our "Contact" page.

We do not sell our products directly and have no factory store.

All RIXEN & KAUL products have a 2-year guarantee. For the handlebar adapter we even give 5 years guarantee.

Should you have any problems with a KLICKfix product, please go to your dealer and take your receipt with you. Your dealer will then work out the next step in the process with you.
No claim of replacement is possible after improper handling or wilful destruction.

You can obtain spare parts from your dealer, who will either have them available or will be able to order them. Some spare parts can be ordered online (see our "Contact" page).

You can find details on the maximum loads of all adapters and several accessories on this website. Should the maximum load listed for an adapter and its accessory part differ, the lowest value given is the one to be respected.

It is nearly impossible to set a universal value for the maximum load of an adapter or accessory because this value depends on many factors: What type of bike do you have (full suspended or hardtail)? What types of routes do you ride on (bike path or downhill)? What is your manner of riding (average or extreme)? The maximum loads we publish are calculated based on endurance tests and practical applications.

With normal use, no servicing of KLICKfix adapters is necessary. Clean bags with warm water and suds. Do not use any aggressive cleaning products. Regularly check your accessory parts to ensure that they are correctly and securely fastened.

If your handlebar adapter is mounted correctly, it can carry loads up to 7 Kg without twisting. Make sure you fix the patented security cable correctly under your stem as shown in the instruction manual. Only this cable carries the load. The 4 clamp-screws have no supporting function and should only be fastened to average tightness.

Oversized clamps for handlebars sized Ø 27-32mm are available as accessories.
Alternatively is a complete oversize handlebar adapter version with big clamps available now.

Only bicycle shops sell the KLICKfix version of the Reisenthel bikebasket (with coupling for the KLICKfix handlebaradapter and KLICKfix tag on the basket). The coupling element is not available separately.

With regard to frames, stems, handlebars and seatposts made of carbon, as well as lightweight bike parts made of aluminum, only the producer of those parts can give information about the part's suitability for supporting mounted accessories. For your security, we generally do not recommend mounting bigger accessories on carbon or lightweight bike parts.

We offer an oversized clamp as an accessory that fits seatposts which have a diameter between Ø 32 and 36mm.